![]() ![]() Sign in to your provider with the primary address on the provider account in the settings section of our app and try again.If you aren't signed in within this app, sign out of your provider in another app in which you are signed in, and confirm that you have been signed out of all of our apps: NBC, Bravo, E!, Oxygen, SYFY, USA and Telemundo. Try pressing Power > Home to do a hard reboot, let the Kindle charge for a while, or wipe the cache. Sign out of your provider in the settings in the app. There are a few reasons your Kindle fire wont turn on when plugged in.Once the device is off, press the Power button again to turn it back on. If you see an onscreen prompt to turn off your tablet, ignore it. Here’s how: Press and hold the Power button for 2040 seconds or until your device turns off. This solves most errors that we see for people who have access and are in the correct location to access our content. We'll start with the most straightforward solution and restart your Fire tablet, otherwise known as a soft reset. Try to log out and re-authenticate through TV provider Note: It has come to our attention that some of our apps are not working on Fire unless the device is updated, especially in the case of newly purchased devices. Kindle Fire Troubleshooting IMPORTANT: Do not uninstall the app before taking all troubleshooting steps, as you may permanently lose your game progress. ![]() It was reviewed, fact-checked, and edited by our editors.If you have a TV subscription that includes viewing or live streaming certain content/channels online (confirm with your provider internet-only plans won't work) and are unable to load or are having streaming issues with the NBCUniversal apps on Amazon Fire TV devices, then please try the following workarounds: Next, find out how to make your Fire tablet kid-friendly.ĭisclaimer: This article was written with help from an AI engine. Not quite ready to reset? You can always check out the Fire Tablet support page for assistance first. This also applies if you're selling or trading in your device-a factory reset will help ensure that all of the data on the device is erased and unrecoverable. Plus, if you're getting ready to give away your device or pass it down to a family member, you'll want to reset it to make sure all your personal information is wiped clean. Resetting your Fire tablet is a simple process, and can help fix performance issues you may been having. Follow the on-screen instructions to set up your device again. Once the reset is complete, your Fire Tablet will restart and present you with the setup screens. If the problem persists contact your service provider. Check to make sure if they are connected properly and are working properly. Learn more about Fire Tablet on Amazon Help. If your router/modem is not connected properly there will be connectivity issues with the wifi on your tablet. Many issues can be solved by restarting or resetting your device. If you're giving away the device, you'll want to do a factory reset, or manually unregister it first (which you can do in the same Device Options menu).Ĥ. Restart your Kindle and Router or Modem Issues. This will also take you to the screen that will allow you to choose between a factory reset or an “Erase Everything” option. Scroll down until you see the Reset button and tap it. To do this, simply open up the Settings app and tap on Device Options. The second way to reset your Fire tablet is through the Settings app. If a pop-up appears with the option to restart, keep holding down the power button until it shuts off. Use the power button to select Reset to Factory Defaults and then confirm that you want to reset your device by tapping on Erase Everything.ģ. Hold the power button down for 40 seconds or until your device shuts off. Hold until you see a screen with two options. ![]() When you see the logo screen again, release the Power button and press the Volume Down button. One way is to press and hold the Power button for 40 seconds or until the screen turns off. Once you’re ready to proceed, there are two ways to reset your Fire tablet. ![]()
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